Stride Lanka Privacy Policy
Effective Date: January 2026
Stride Lanka ("we," "our," "us") is committed to protecting your personal information and ensuring transparency in how your data is collected, used, and stored. This Privacy Policy outlines how we process information when you interact with our website, platform, or services, including itinerary generation and travel planning.
1. Data We Collect
We collect the following categories of information based on user role and platform usage:
Personal Information
- Includes name, email address, and contact number.
- Applies to Main Agents, Sub-Agents, and Clients.
- Used for account creation, authentication, communication, and notifications.
Travel Preferences
- Includes destinations, dates, interests, and related travel inputs.
- Applies to Clients.
- Used to generate personalized itineraries.
Company and Business Information
- Includes company name, business contact details, and related information.
- Applies to Main Agents.
- Used for subscription management, billing, and reporting.
Payment and Billing Information
- Includes transaction details related to subscriptions, plans, and link purchases.
- Applies to Main Agents and Sub-Agents where applicable.
- Used for payment processing and account administration.
Usage Data
- Includes IP address, device information, browser type, pages visited, and platform interactions.
- Applies to all users.
- Used for analytics, platform performance, security, and personalization.
2. How We Use Your Information
Your personal data is used for purposes including:
- Delivering the travel planning and itinerary services you request.
- Managing your account, subscriptions, and link quotas.
- Communicating important updates, confirmations, or support messages.
- Personalizing travel suggestions and marketing communications.
- Ensuring compliance with legal and operational requirements.
Lawful basis for processing: contract fulfillment, legitimate interests, consent (where required), and legal obligations.
3. Sharing Your Personal Information
We may share your data with:
- Subsidiaries or affiliated companies for platform operations.
- Trusted service providers who assist with itinerary generation, payment processing, or support.
- Marketing partners to provide relevant offers (with your consent or under legitimate interest).
- Legal or regulatory authorities where required by law or to protect rights.
We do not sell personal information to third parties.
4. Data Storage and Transfers
Your data is securely stored and processed in accordance with applicable laws. Transfers outside your country or region (e.g., overseas service providers) are conducted only with appropriate safeguards such as contractual obligations or encryption.
5. Data Security
We implement physical, technical, and administrative measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information only as long as necessary to provide services or as required by law. Retention periods may vary depending on the type of data.
7. Your Rights
You have rights over your personal information, including:
- Access and rectification
- Erasure or restriction of processing
- Objection to marketing or automated profiling
- Data portability
To exercise your rights, contact us using the information provided in the Contact section below.
8. Marketing & Communication Preferences
You may opt out of promotional emails at any time via the "unsubscribe" link in emails or by contacting stridelanka@liveroom.xyz. Requests are processed within 30 days.
9. Changes to This Policy
Stride Lanka may update this Privacy Policy. Changes will be posted on our website and communicated where appropriate.
10. Contact
For inquiries about your personal data or this Privacy Policy: