Stride Lanka Terms & Conditions
Effective Date: January 2026
1. Acceptance of Terms
By accessing or using Stride Lanka ("the Platform"), you agree to comply with these Terms & Conditions and acknowledge our Privacy Policy. Use of the Platform constitutes acceptance of all terms, rules, and policies stated herein.
2. Account Registration & Security
- All users must provide accurate, complete, and up-to-date information during registration.
- Credentials (username, password) must be kept confidential and secure.
- False information or unauthorized access attempts may result in account suspension or termination.
3. Subscription Plans & Billing
Main Agents are responsible for subscription payments and any Sub-Agent fees under their account.
Failed or overdue payments may result in account restrictions.
Billing Rules:
- Sub-Agent charges are billed to the Main Agent account.
- Additional link purchases are available as per the selected plan pricing.
4. Client Data & Itinerary Usage
- Clients submit travel preferences through secure links generated by Main Agents or Sub-Agents.
- Generated itineraries are accessible only to authorized Main Agents or Sub-Agents.
- If a client does not confirm an itinerary within 3 days, the Platform automatically saves the last generated itinerary to the Main Agent/Sub-Agent dashboard.
5. Account Termination & Deletion
- Users may delete their accounts through the Platform at any time.
- Main Agents will receive a notification if a Sub-Agent deletes their account.
- All client and itinerary data remains securely stored in the system for operational and audit purposes.
6. Limitation of Liability
- Stride Lanka provides itinerary generation tools and does not assume responsibility for decisions made using generated itineraries.
- While reasonable measures are taken to ensure platform availability, uninterrupted access is not guaranteed.
7. Amendments
- Stride Lanka reserves the right to update these Terms & Conditions at any time.
- Material changes will be communicated via email or platform notifications. Continued use of the Platform constitutes acceptance of the updated terms.
8. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Personal Data Protection Act No. 9 of 2022 (PDPA)
Compliance with Sri Lanka Personal Data Protection Act
Stride Lanka processes personal data in compliance with the Personal Data Protection Act, No. 9 of 2022 of Sri Lanka. We act as a data controller in relation to personal data collected through the platform and ensure that:
- Personal data is processed lawfully, fairly, and transparently.
- Data is collected only for specified, explicit, and legitimate purposes.
- Personal data is adequate, relevant, and limited to what is necessary.
- Reasonable steps are taken to ensure data accuracy.
- Appropriate technical and organizational measures are implemented to protect personal data.
- Where required by law, user consent will be obtained prior to processing personal data.
9. Contact
For questions regarding these Terms & Conditions, please contact: